Frequently Asked Questions
Ok, but what is an escape room?
It's something you really have to experience first-hand. Here's the gist: you and your group (friends, family, co-workers, strangers, anyone!) enter a room with a specific theme (for example, you enter an old motel that's been deserted), you have 60 minutes to complete a series of puzzles and mental challenges in order to escape the room. In order to "win" you must find clues and complete all puzzles within the 60 minute time limit. It's a truly immersive live escape game that is like no other activity. You'll have a blast, we promise! You may even be addicted to escape rooms when you're done at Sprightly Escapes. :-)
This sounds like it might be scary, and I don't like being scared. Are escape rooms not for me?
That was a fear of ours before we tried our first live escape room. There are some scary escape rooms, but WE ARE NOT ONE OF THEM! We have themes that will get your adrenaline pumping, but we promise there is nothing in the room meant to scare you. In fact, you and your group will be the only ones in the room.
Who should I play with?
Good question! This is a great activity for all sorts of groups - families and friends. It also makes for a one-of-a-kind team building experience. You could also use it as an opportunity to make new friends by signing up for a public room where you will be merged with other folks. If you are in to competing for the best escape times, we recommend compiling an un-beatable escape room group!
What if I don't want to play an escape room with strangers?
No problem! You can reserve a private time slot. Send us an email at firstname.lastname@example.org and we'll make it work.
How do I book a large party (9+ people)?
Although we suggest that groups consist of 2-9 people, we are happy to accommodate larger groups. Just send us an email and we will find a room for you.
What happens when my group escapes the room?
Why would we tell you that ahead of time? Escape and you will see! Let's just say there is a winner's corner...
How do I book an escape room at Sprightly Escapes?
You can book online by checking out our BOOK NOW! page.
Can I book an escape room outside of the available days/ times listed on the website?
We can be flexible! It's ideal for you to find a time during our posted booking hours, but we can also do our best to accommodate special day/ time requests. Just give us a call or send us an email to work out details outside of typical operating hours.
What's the age restriction?
We don't have an age restriction, but we think our room is most enjoyed by folks age 10 and above. A few additional notes about kiddos:
- We do require that at least one person in your party is 18 years or older.
- For birthday party groups, we recommend a relatively even number of adults to kids - particularly if the kids are under the age of 15. Our rooms are tough (even for adults) so it's helpful for the younger kids to have some adult brains in the room.
Do I need to be physically fit?
No! This is a mental, not physical, challenge. Prepare for a mental work-out!
What should I wear to play this live escape game?
Anything! You will not be crawling or running around any of our rooms.
Does Sprightly Escapes offer team-building?
Yes! In fact, we specialize in team-building here in the Denver area. Business, non-profit, school teams... we do it all. Contact us via phone or email (email@example.com) to learn more about the personalized team experiences that we can create for your team. You can also check out our team-building page for more information. And another friendly reminder: While we are typically closed on Tuesdays and Wednesdays, we can absolutely accommodate team groups - just give us a shout and we'll work out details!
Can I play a room for my birthday or for a special event?
Yes, please! We would love to be part of your special day. Give us a call if you have any special requests and we'll do our best to make it happen.
Can I get a refund if I need to cancel my booking?
We try to avoid cancellations - why would you want to miss out on this awesome experience anyways?! Let us know if you absolutely can't make it during your scheduled time, and we'll see what we can make work. Please note, however, that we are unable to provide refunds. Thanks a million for understanding!
Interested in playing an escape room outside of the Denver area?
Check out some of our partners: